Important Information about the service Mycardsinfonet

Prevention:

Avoid data theft from your credit Cards or personal data of your access.

Safety of your operations is a priority issue for us. To ensure your data protection, systems are continuously controlled.
In recent years, several methodologies used to capture users information were identified.
The most of them were based on persuasive techniques through which information is sought, for example:

• Person to person surveys
• Phone calls
• E-mail
• Web site access

Besides, there are other methods based on information capture that operate by entering in your computer by means of stealth programs which capture information from your hard disk, keyboard, screen and any other storage device or communication interface.

Given this, we recommend:

• Do not disclose personal information, confidential data or security passwords by no means that may be required to you.
• Do not answer e-mails sent from any card issuer, banks, etc., in which you are informed that the service or account has any problem and where you are asked to send the correct information to solve the problem.
• Delete all unsolicited email that contains queries such as those mentioned in the previous item.
• Avoid entering on the links that may appear attached.
• Do not use the option that offers you to remove your email from the list, this might be a resource to validate your email.

Protect your PC:

Optimize and update Security Systems

Our systems connection starts in the computer with which you operate. Some recommendations to improve safety.

Useful Tools:

• Personal Firewall: specially designed software to prevent unwished access to your computer.
• Update your software to prevent damage by viruses, worms and other threats.
• Antivirus: they help you protect your device from virus, worms, Trojans, and other unwanted invaders.
• Antispyware: helps your device against spyware.

Safeguard data used to access to your information:

Passwords or access codes are the key to access to your information, if they are discovered, someone can access to it. Therefore, we recommend:

• Do not use the same password you use on other web services (for example, email, chat, etc)
• Do not use personal information of simple deduction, such as family names, birth dates, anniversaries, or telephone numbers.
• Never write down your password: if you really need to save it, keep it in a safe place or use some personal method to encode it.
• Change frequently your password.

Beware of the place from which you connect your device to Internet to perform your operations:

Avoid using internet from public places where you are not certain of safety established on the computer. Thus, you reduce the risk of copying information from the computer you used.

Be alert on internet fraud news

Be conscious that there are websites designed to mislead, in order to extract your personal information. Occasionally these web sites are linked to e-mails which pretend to come from financial institutions.

Disable the auto-complete function on your browser:

By means of this function, browsers store data you enter, including passwords.

Always use safe sites:

Check that the panel address of the page (URL), displays the word "https" at the beginning, instead of "http".

If you have any questions or queries please contact your service representative